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Insurance
giants battle for motor business renewed
Latest
motor insurance products by Ceylinco and Sri Lanka Insurance spark
complaints of copycat and fresh aggressive competition
The
battle between two insurance giants has renewed following the latest
offering in the motor insurance.
Ceylinco Insurance, last Wednesday unveiled to the media its own
innovative product with teaser advertising campaign in electronic
media kicked off from Monday that week. However on Thursday, when
the fuller details of its new product splashed via series of advertisements,
Sri Lanka Insurance too announced its own scheme.
Perhaps sensing that its product features were copied, Ceylincos
next spate of advertising told the people not to fall prey to imitates.
The Bottom Line reliably understands that Ceylinco did inform its
sentiments to insurance regular Insurance Board of Sri Lanka.
The
move by Ceylinco is to set the record straight and not to call for
action.
A spokesman for Sri Lanka Insurance however denied that the Ceylinco
product was copied but alleged that it was the other way around.
The SLI spokesman said it was working on a value addition before
hand and launched it the same week with its own teaser campaign
activated much earlier.
However the first press ads from Ceylinco came on Tuesday (Nov 13)
while that of Sri Lanka Insurance was the next day. (November 14).
Ceylinco in its original advertisement in announcing what it described
as revolutionary product branded 3 in One said
when a customer joins the Ceylinco VIP On the Spot he or she gets
the following: The No Claim Bonus Paid regardless of any claims;
The sum insured of the vehicle enhanced by 10% every year, with
no change to the premium and In the event of a repair exceeding
30 days, Leasing installments paid up to 2 months.
These benefits are in addition to those enjoyed already under the
Ceylinco VIP on the Spot product.
The same day Sri Lanka Insurance said it was presenting the ultimate
in Sri Lankan motor insurance with its product branded Formula
Plus Motor Insurance All in One. In the inaugural advertisement,
it only asked How many new benefits will you be entitled to
by staying on with us for three years? 1, 2, 3, 4, or even more.
Sit tight. We wont make you wait long to find.
Its second ad said if customers stay with Sri Lanka Insurance for
three consecutive years they can enjoy a multitude of ultimate benefits.
They
amounted to seven and were: Protected No Claim Bonus (Your no claim
bonus is now safe even if you meet with an accident); Protected
Lease Installments (We pay upto 2 months of lease installments if
the repair takes more than a month); 50% reduction on appreciated
value (we now offer you a 50% reduction on the additional premium
on the appreciated value of your vehicle); Special covers for professionals
(Enjoy benefits unique to you if you are a Doctor, Lawyer, Engineer,
Accountant etc); Special Covers for Corporates (Specifically designed
benefits and facilities for all corporate clients); Special cover
for Lady Owner Drivers (Specifically designed benefits and offers
for all lady owner drivers); and Senior Citizens Special Cover (Benefits
and offers that take into account your special needs).
All these benefits and more are in addition to the benefits already
enjoyed under Formula Plus.
Thereafter Ceylinco had a new advertisement telling customers Why
wait with conditions for three years to get 1, 2, 3, 4
. Benefits?
and emphasized that new and existing customers with Ceylinco VIP
on the Spot 3 in One get from day one the original three new benefits
and other existing one. Ceylinco advertisement also had a warning
which read Copycats at large: Beware of Imitations.
Insurance industry analysts said that the two products are similar.
Motor insurance is profitable and the new offers are at the
expense of each others margins, they added. Unlike in
launching new life products, it is not a regulatory requirement
to file an actuaries report when it comes to motor insurance product.
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